GetHuman-annie_gu's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman-annie_gu's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-annie_gu will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-annie_gu can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-annie_gu's own words
Use a Groupon that was purchased but accidently at the wrong Skyzone ... I made two ticket purchases for skyzone. I thought they were both for the Swaunee GA location. Once we arrived I was informed that our tickets were for two different locations. They could not accept the other location at Swaunee. I was not sure how long it would take to change the ticket to the Swaunee location so I purchased one for Swaunee location. It was gifted so can you refund the money spent for Roswell**I would like a refund to my debit card or credit to be available when I make another Groupon purchase.
It was not frustrating. The staff were polite.
Because I patronize Groupon
Just contacting you here
I have an issue with Groupon too
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