I need to cancel (get a refund) this Groupon, I set up an appointment and the provider...

GetHuman-jcthemay's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-jcthemay may need:
Name on account, Email on account, and Billing address
GetHuman-jcthemay's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jcthemay will want to follow the link below to head to their help center. We will check on GetHuman-jcthemay later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-jcthemay's own words:
I need to cancel (get a refund) this Groupon, I set up an appointment and the provider continuous changing the appointment to her convenience and I got to the point that I cannot agree to another appointment.Today was my appointment and she wanted to change the time but I already have other commitment. I rather get my money back.*My number is ***-***-****
I trust that Groupon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-jcthemay
Jun 5th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
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GetHuman-jcthemay started working on this issue
Jun 5th 8:29pm