I ordered a Groupon offer for * of each conditioner and shampoo. For **.** each.There w...

GetHuman753381's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman753381 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman753381 can let us know if they help or not.
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The issue in GetHuman753381's own words
I ordered a Groupon offer for * of each conditioner and shampoo. For **.** each.There was never a page displayed for my final order or shipping address. A friend of mine received a charge for **.** and an email . She had no idea of why and the order was shipped a day earlier to our vacation house in another state where they had visited months ago. I have no order and the package was sent in her name( I ordered from my email) to an empty house. I cant find a number to call. HELP!
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Groupon

Customer service issue
Reported by GetHuman753381
Jun 5th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 12 customers so far
Similar issue to 87 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman753381 started working on this issue
Jun 5th, 2018 7:24pm
GetHuman753381 indicated the issue is not fixed yet.
Jun 6th, 2018 10:42pm
GetHuman753381 indicated the issue is not fixed yet.
Jun 6th, 2018 10:43pm
GetHuman753381 indicated the issue is not fixed yet.
Jun 6th, 2018 10:45pm
GetHuman753381 indicated the issue is not fixed yet.
Jun 6th, 2018 10:57pm