I have a Groupon that could never be used because the business owner refused to come to my home. Groupon told me I could apply the cost of the purchase onto another item. I have not been able to find an item until now, and I would like to be able to purchase TBC GoKart rides in Richmond BC. I tried calling your phone number yesterday, and because it was after hours, that was the message I received* however, today I have learned that no Groupon Rep ever helps on the phone. I would really appreciate help ASAP, or I will, once again, have no Group item to want to purchase an a useless purchase sitting in my account.
I trust that Groupon will make this right and come up with a resolution that is fair.