I went up to the location to get my phone fixed and they told me the LCD screen I had w...

GetHuman-morgayns's customer service issue with Groupon from June 2018

Help with my Groupon issue
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-morgayns's own words
I went up to the location to get my phone fixed and they told me the LCD screen I had was out of service so I guess that means older. So I would have to pay an extra ** dollars. I read in the fine print and it says nothing about it. If I wanted to spend *** dollars to fix my phone what do I need a groupon for. I only want my glass repaired, nothing to do with the led screen. At forest he said since its old he can't do it but for ** dollars extra he could. I asked does he have to use extra tools or something and he just kept saying it would still be the ** dollar Groupon plus ** dollars to get it fixed . My led isn't messed up only th glass to my phone .
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Groupon

Customer service issue
Reported by GetHuman-morgayns
Jun 5th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 525 others
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Timeline
GetHuman-morgayns started working on this issue
Jun 5th, 2018 4:25pm
GetHuman-morgayns indicated the issue is not fixed yet.
Jun 5th, 2018 5:48pm
GetHuman-morgayns indicated the issue is not fixed yet.
Jun 6th, 2018 1:29am