I purchased a Groupon voucher *DFSNCSQE on May **rd. I made the reservation for May **s...

GetHuman752292's customer service issue with Groupon from June 2018

Help with my Groupon issue
I purchased a Groupon voucher *DFSNCSQE on May **rd. I made the reservation for May **st. In the morning of May ** old City tours sent me an email stating that they charged me an additional $** for the tour. After ** emails they are still refusing to reimburse me the additional charge. *When I boarded the Cruise that evening the captain found me on the manifest twice. I have also purchased * other vouchers for different cruises for this company but as ride as they are being and stealing money from me I would like to request a refund for the additional vouchers
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman752292
Jun 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 412 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman752292 started working on this issue
Jun 5th 3:43pm
GetHuman752292 indicated the issue is not fixed yet.
Jun 5th 9:52pm
GetHuman752292 indicated the issue is not fixed yet.
Jun 10th 3:31pm
GetHuman752292 indicated the issue is not fixed yet.
Jun 10th 3:32pm