I placed an order under an old account (email was *****@***.com). I have moved twice si...
GetHuman-botuned's customer service issue with Groupon from June 2018
Help with my Groupon issue
First: share to improve GetHuman-botuned's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-botuned's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-botuned will want to follow the link below to head to their help center. We will check on GetHuman-botuned later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-botuned may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-botuned's own words
I placed an order under an old account (email was *****@***.com). I have moved twice since then and bought something last night. I need to print the item I purchased and if I click to reset the password, it was my college email and dont have access to it anymore. I need a copy of it as it is for an oil change and want to get it done this afternoon.
GetHuman-botuned did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-botuned fixed the problem
We are waiting for GetHuman-botuned to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.