I have returned (via Canada post) the item I purchased on May ** and received a confirm...

GetHuman-rodoickl's customer service issue with Groupon from June 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rodoickl will want to follow the link below to head to their help center. We will check on GetHuman-rodoickl later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rodoickl's own words
I have returned (via Canada post) the item I purchased on May ** and received a confirmation that you received the returned parcel on June *. When can I expect the refund to appear on my credit card?
GetHuman-rodoickl did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-rodoickl
Jun 5th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman-rodoickl started working on this issue
Jun 5th 3:03pm