Bought a groupon. Called to make appt. was told I could not use it because I was there...

GetHuman-elainesh's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-elainesh may need:
Name on account, Email on account, and Billing address
GetHuman-elainesh's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elainesh will want to follow the link below to head to their help center. We will check on GetHuman-elainesh later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-elainesh's own words:
Bought a groupon. Called to make appt. was told I could not use it because I was there in past . Voucher says within past * months not to be active. Now I need full refund. Voucher is mis representation. Would not have bought it if it said differently. Now what
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-elainesh
Jun 5th, 2018 - 19d ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Timeline
GetHuman-elainesh started working on this issue
Jun 5th 2:12pm