I Purchased a big bus ticket for two days for two people for Victoria, Canada. We rede...
GetHuman-lisaray's customer service issue with Groupon from June 2018
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The issue in GetHuman-lisaray's own words
Use bus pass to get downtown ... I Purchased a big bus ticket for two days for two people for Victoria, Canada. We redeem them on May **-**. We rode on the **th, but on the **th the bus did not show up to take us into town. We had to walk and when we got to the booth for Big Bus, the rep said we had to call in to tell them to pick us up. Not true! They handed us a schedule of stops the first day and didn't have any problems. The mid afternoon *** bus just did not make its route.
They put out a schedule, but there was no pickup. Gal at ticket counter said we had to call to schedule pickup which is not true.
Money back or some free passes in the future for my husband and I that won't expire any time soon.
Many years in different cities.
Talked to representative for company, tried to find a contact number for company, contacted Groupon email.
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