My refund didn’t come on my card

GetHuman718734's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman718734 may need:
Name on account, Email on account, and Billing address
GetHuman718734's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman718734 will want to follow the link below to head to their help center. We will check on GetHuman718734 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman718734's own words:
The problem I ran into: My refund didn’t come on my card
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman718734
Jun 5th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 107 others
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Timeline
GetHuman718734 started working on this issue
Jun 5th 1:34pm