I booked a night stay at Chateau Elan (reservation) and the date was incorrect. I need...

GetHuman-whattmus's customer service issue with Groupon from June 2018

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The issue in GetHuman-whattmus's own words
I booked a night stay at Chateau Elan (reservation) and the date was incorrect. I need the date modified to the correct one. I did speak to someone yesterday via live chat and they stated I could contact the merchant directly. I called Chateau Elan this morning and was told that the third party which is Groupon has to send them a email directly with the modification. The Groupon order number is ****-******-******. I need to have the reservation date changed to *******. On the current reservation it states ******* this date is incorrect. I need a email send directly to Chateau Elan with updated modification.
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Customer service issue
Reported by GetHuman-whattmus
Jun 5th, 2018 - a yr ago
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GetHuman-whattmus started working on this issue
Jun 5th, 2018 12:38pm