I returned a steam cleaner and want to know if they charged me for ****pping. on the in...

GetHuman-mayoung's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
I returned a steam cleaner and want to know if they charged me for ****pping. on the initial order it said free returns.*I have written ** times now and have not gotten a response to indicate that ****pping was not charged.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-mayoung
Jun 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 232 others
0 customers following this
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Timeline
GetHuman-mayoung started working on this issue
Jun 5th 2:59am
GetHuman-mayoung indicated the issue is not fixed yet.
Jun 6th 4:57am
GetHuman-mayoung indicated the issue is not fixed yet.
Jun 6th 5:01am
GetHuman-mayoung indicated the issue is not fixed yet.
Jun 6th 5:14am
GetHuman-mayoung indicated the issue is not fixed yet.
Jun 6th 5:16am
GetHuman-mayoung indicated the issue is not fixed yet.
Jun 6th 3:54pm