I canceled an order to change size & used my promo code. Can you issue another.

GetHuman750643's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman750643 may need:
Name on account, Email on account, and Billing address
GetHuman750643's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman750643 will want to follow the link below to head to their help center. We will check on GetHuman750643 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman750643's own words:
The problem I ran into: I canceled an order to change size & used my promo code. Can you issue another.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman750643
Jun 4th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman750643 started working on this issue
Jun 4th 11:48pm