I have not received the bunty dog bed i ordered on the **th may. The hermes driver bro...

GetHuman750429's customer service issue with Groupon from June 2018

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Before contacting them, items GetHuman750429 may need:
Name on account, Email on account, and Billing address
GetHuman750429's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman750429 will want to follow the link below to head to their help center. We will check on GetHuman750429 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman750429's own words:
I have not received the bunty dog bed i ordered on the **th may. The hermes driver brought a childs wooden trainset. I signed for this item before I realised it was not my order so i told driver to take it back.i still have not received my order.i would like a refund please. Yours david McClay *** joanmount gardens bt** *nz
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman750429
Jun 4th, 2018 - 18d ago
I have an issue with Groupon too
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