I accidentally purchased a groupon while checking prices when planning a large group ou...

GetHuman-deanykab's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-deanykab's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-deanykab will want to follow the link below to head to their help center. We will check on GetHuman-deanykab later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-deanykab's own words:
I accidentally purchased a groupon while checking prices when planning a large group outing. Hoping to get a refund of possible!
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-deanykab
Jun 4th, 2018 - 17d ago
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Seen by 4 customers so far
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Timeline
GetHuman-deanykab started working on this issue
Jun 4th 9:55pm