Hello, *Company: Grand Canyon Destinations*Tour name: Full Day Grand Canyons west rim p...

GetHuman749736's customer service issue with Groupon from June 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman749736's own words
Hello, *Company: Grand Canyon Destinations*Tour name: Full Day Grand Canyons west rim premier bus tour *Purchase date: May **, *****Order *: **********Problem: in order to make reservations, I had to view the voucher to get the voucher number. Then they called today and said that they have cancelled my tour scheduled for tomorrow. I cannot do another date as I leave by flight tomorrow night. I can provide proof of them canceling by screenshotting the transcription of the voicemail they left. And I can provide proof of my flight info. Can you please refund the amount paid? Thank you.****Sent from my iPhone
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Customer service issue
Reported by GetHuman749736
Jun 4th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 85 others
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GetHuman749736 started working on this issue
Jun 4th, 2018 8:25pm