I am very disappointed in Groupon's services. This was my first attempt buying somethin...

GetHuman749407's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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Name on account, Email on account, and Billing address
GetHuman749407's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman749407 will want to follow the link below to head to their help center. We will check on GetHuman749407 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman749407's own words:
I am very disappointed in Groupon's services. This was my first attempt buying something through Groupon. I scheduled a reservation and had a conflict arrise three days before my reservation. I thought at least I would be able cancel under the hotels cancellation policy which is two days before. I have spent hours researching this. I now realize I didn't read the fine print. I will never again use Groupon. I would at least expect to be able to move my reservation to another date. I guess social media is a good place to start to warn people not to make reservations though Groupon if there is any chance of needing to cancel. What a scam.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman749407
Jun 4th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman749407 started working on this issue
Jun 4th 7:27pm
GetHuman749407 shared this issue with friends on Facebook
Jun 4th 7:28pm