I ordered an item three weeks ago, and they ( Badisa) didn't send the correct item. The...

GetHuman-keitheub's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-keitheub may need:
Name on account, Email on account, and Billing address
GetHuman-keitheub's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-keitheub will want to follow the link below to head to their help center. We will check on GetHuman-keitheub later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-keitheub's own words:
I ordered an item three weeks ago, and they ( Badisa) didn't send the correct item. They didn't send what I ordered, they just sent me anything. I want my gl***es or my money.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-keitheub
Jun 4th, 2018 - 17d ago
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Timeline
GetHuman-keitheub started working on this issue
Jun 4th 5:50pm