I ordered a pair of Cazal Legends *** Sunglasses on ********** and received the item on...

GetHuman-keitheub's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-keitheub's own words
Badisa sent me the wrong glasses. ... I ordered a pair of Cazal Legends *** Sunglasses on ********** and received the item on **********. Not only did it take three weeks for me to receive my item, they also sent me THE WRONG FRAMES ( These glasses are ugly). Far as I'm concerned this should be considered defective & I want either my glasses or money back. I feel as if I've been scammed.
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Groupon

Cazal *** frames
Customer service issue
Reported by GetHuman-keitheub
Jun 4th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 8 customers so far
Similar issue to 567 others
0 customers following this
Items needed
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Timeline
GetHuman-keitheub started working on this issue
Jun 4th 5:39pm
GetHuman-keitheub indicated the issue is not fixed yet.
Jun 4th 6:54pm
GetHuman-keitheub indicated the issue is not fixed yet.
Jun 4th 7:24pm
GetHuman-keitheub indicated the issue is not fixed yet.
Jun 5th 7:01pm
GetHuman-keitheub indicated the issue is not fixed yet.
Jun 7th 7:33pm