I have bought a Groupon for a tank top in mid-May. I have contacted Groupon twice about...

GetHuman748401's customer service issue with Groupon from June 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman748401's own words
I have bought a Groupon for a tank top in mid-May. I have contacted Groupon twice about this top, they keep telling me they can't refund because it it's on its way... it was supposed to be delivered on the **st. of May, then the new delivery date was the *nd of June...it is now the *th. and I can't get any information on this delivery date or top or where it could possibly be.... may I have my credit card refunded for this top please..**Thank you*Cindy Carollo
GetHuman748401 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman748401 fixed the problem
I'm still waiting on this top.... I ended up calling my local post office and they checked the tracking number and said that it was on its way but it was sent ground carrier...a very slow way to receive anything
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Groupon

Customer service issue
Reported by GetHuman748401
Jun 4th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman748401 shared how to fix
Seen by 3 customers so far
Similar issue to 688 others
0 customers following this
Items needed
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Timeline
GetHuman748401 started working on this issue
Jun 4th, 2018 4:22pm
GetHuman748401 indicated the issue is not fixed yet.
Jun 4th, 2018 5:48pm
GetHuman748401 confirmed the issue is fixed. Hooray!
Jun 5th, 2018 9:36pm