Purchased a kayak outing for a friend. It was purchased during the off season. He now c...

GetHuman748211's customer service issue with Groupon from June 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman748211's own words
Purchased a kayak outing for a friend. It was purchased during the off season. He now called to make an appointment. The Detroit Kayak and Paddled Niarding company dudn’t indicate that Gabe s very limited supply of boards and Kayaks. There are four of us going. They have only one kayak and three paddle boards. *They didn’t indicate it was only for an hour. *How would I get my money back to purchase from*Another facility more equipped to handle four kayakers??*Thanks so much for your help.
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Groupon

Customer service issue
Reported by GetHuman748211
Jun 4th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 380 others
0 customers following this
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Timeline
GetHuman748211 started working on this issue
Jun 4th, 2018 3:46pm
GetHuman748211 indicated the issue is not fixed yet.
Jun 5th, 2018 6:40pm