A friend and I both purchased the same voucher. My friend's voucher was redeemed, howev...

GetHuman-ccarterv's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ccarterv's own words
A friend and I both purchased the same voucher. My friend's voucher was redeemed, however, we could not use the voucher that day. We had to find another place to go. We are looking to get the voucher refunded as soon as possible because we were not able to use it and will not be using it in the near future. Please email at *****@***.com.
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Groupon

Customer service issue
Reported by GetHuman-ccarterv
Jun 4th, 2018 - 4 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-ccarterv started working on this issue
Jun 4th 5:27pm
GetHuman-ccarterv confirmed the issue is fixed. Hooray!
Jun 6th 12:44am