This issue is not fixed. In fact, the way this is being handled is a waste of time. I am going to phone the better business bureau if I do not speak to anluve agent or I will go to the media. Please contact me at***********

GetHuman836657's customer service issue with Groupon from July 2018

67 views | 31138 similar | 0 following
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The issue in GetHuman836657's own words
I would like a full refund that would put in the place I would have been in had I not purchased these tickets. I have purchased Groupon’s before for Cdn attractions and I have never been charged US dollars before. Other than skyline hotel but I did not catch it in time so I let it go. Did not know this is a regular thing with Groupon. I ... I purchased a groupon for * admission tickets to Canada's Wonderland. Tickets were advertised for $**.** each. I thought I would be charged $***.** for all * tickets. Instead I was charged over $***.** due to foreign exchange charges. In the past when I have purchased tickets there have not been foreign exchange charges. This time around I was charged four times and refunded three times and I received less with each refund due to the foreign exchange. I do not want the tickets for $***.**. The price at $**.** was a good deal but not for $**.**. I can receive the same price at Costco. Moreover, we are out more money due to the foreign exchange x *. Please have someone contact myself to resolve the matter.
This is frustrating because I only purchased the tickets because I thought admission was $**.** per ticket not almost $**. I can get better deals else where. And why is a someone in Canada purchasing a Cdn attraction asked to pay in US dollars. No other discount site does this
I want a full refund and I want speak to a live representative. I have been charged several times and refunded incurring more losses due to the fluctuating currency exchange
I have been with Groupon for almost * a years now and I purchase items and tickets quite frequently
I have emailed now three times. Tried to look up a telephone number to speak to a live person to no avail
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Groupon

Admission tickets to canada’s Wonderland. Charged in US dollars and refunded and charged multiple times that I have lost more money with the currency exchange
Customer service issue
Reported by GetHuman836657
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 67 customers so far
Similar issue to 31138 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman836657 started working on this issue
Jul 5th, 2018 12:40am
GetHuman836657 indicated the issue is not fixed yet.
Jul 5th, 2018 12:40am
GetHuman836657 indicated the issue is not fixed yet.
Jul 5th, 2018 12:22pm
GetHuman836657 indicated the issue is not fixed yet.
Jul 5th, 2018 12:30pm
GetHuman836657 indicated the issue is not fixed yet.
Jul 6th, 2018 11:39am
GetHuman836657 indicated the issue is not fixed yet.
Jul 6th, 2018 11:57am
GetHuman836657 indicated the issue is not fixed yet.
Jul 6th, 2018 11:58am
GetHuman836657 indicated the issue is not fixed yet.
Jul 6th, 2018 11:58am
GetHuman836657 indicated the issue is not fixed yet.
Jul 6th, 2018 11:58am
GetHuman836657 indicated the issue is not fixed yet.
Jul 6th, 2018 11:59am
GetHuman836657 indicated the issue is not fixed yet.
Jul 6th, 2018 11:59am
GetHuman836657 indicated the issue is not fixed yet.
Jul 6th, 2018 12:00pm
GetHuman836657 indicated the issue is not fixed yet.
Jul 6th, 2018 12:00pm
GetHuman836657 indicated the issue is not fixed yet.
Jul 8th, 2018 12:02pm
GetHuman836657 indicated the issue is not fixed yet.
Jul 8th, 2018 11:28pm
GetHuman836657 indicated the issue is not fixed yet.
Jul 8th, 2018 11:28pm
GetHuman836657 indicated the issue is not fixed yet.
Jul 8th, 2018 11:29pm

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