This issue is not fixed. In fact, the way this is being handled is a waste of time. I am going to phone the better business bureau if I do not speak to anluve agent or I will go to the media. Please contact me at***********
GetHuman836657's customer service issue with Groupon from July 2018
71 views | 31138 similar | 0 following
Help with my Groupon issue
GetHuman836657's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman836657 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman836657 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman836657's own words
I would like a full refund that would put in the place I would have been in had I not purchased these tickets. I have purchased Groupon’s before for Cdn attractions and I have never been charged US dollars before. Other than skyline hotel but I did not catch it in time so I let it go. Did not know this is a regular thing with Groupon. I ... I purchased a groupon for * admission tickets to Canada's Wonderland. Tickets were advertised for $**.** each. I thought I would be charged $***.** for all * tickets. Instead I was charged over $***.** due to foreign exchange charges. In the past when I have purchased tickets there have not been foreign exchange charges. This time around I was charged four times and refunded three times and I received less with each refund due to the foreign exchange. I do not want the tickets for $***.**. The price at $**.** was a good deal but not for $**.**. I can receive the same price at Costco. Moreover, we are out more money due to the foreign exchange x *. Please have someone contact myself to resolve the matter.
This is frustrating because I only purchased the tickets because I thought admission was $**.** per ticket not almost $**. I can get better deals else where. And why is a someone in Canada purchasing a Cdn attraction asked to pay in US dollars. No other discount site does this
I want a full refund and I want speak to a live representative. I have been charged several times and refunded incurring more losses due to the fluctuating currency exchange
I have been with Groupon for almost * a years now and I purchase items and tickets quite frequently
I have emailed now three times. Tried to look up a telephone number to speak to a live person to no avail
I have an issue with Groupon too
How GetHuman836657 fixed the problem
We are waiting for GetHuman836657 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.