I cannot get my refund back to my bank account because my bank had put a hold on my fun...

GetHuman-candacev's customer service issue with Groupon from July 2018

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The issue in GetHuman-candacev's own words
I cannot get my refund back to my bank account because my bank had put a hold on my funds until they have notice from Groupon that Groupon has a greed to relinquish the funds back from the goods that were purchased I need Groupon to notify my bank on letterhead stated from Groupon that Groupon has a greed that they will not be given me the items that were ordered and have been refunded so my financial institution will lets me access my bank account again the name on my account is Candace vallis my card on file is number is **** it is a Visa debit the amount of the transaction was $***.** again I need something for pre-authorization stating that Groupon has agreed to relinquish my funds back to my card on letterhead stating that you're no longer taking payment on my card number **** if Groupon could please email this to card servicescu.org my financial institution is Service Credit Union Berlin New Hampshire ***** my telephone number is ********** if an agent could please call me back at ********** Thank YOU and I do trust that Groupon will help me resolve this issue as quickly and as soon as possible

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Groupon

Customer service issue
Reported by GetHuman-candacev
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 1 customer so far
Similar issue to 31072 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-candacev started working on this issue
Jul 4th, 2018 6:12pm
GetHuman-candacev indicated the issue is not fixed yet.
Jul 4th, 2018 6:12pm