I ordered a **.** fruit basket for **.**. I Was not able to sign in address I wanted...
GetHuman-mosspat's customer service issue with Groupon from June 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mosspat will want to follow the link below to head to their help center. We will check on GetHuman-mosspat later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mosspat may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mosspat's own words
I ordered a **.** fruit basket for **.**. I Was not able to sign in address I wanted the basket sent to because I did not understand the instructions for doing this . I even spoke to the merchant on phone & was told that I needed some info from my groupon account which I did not know how to retrieve being new to groupon . I see where I have notice saying that my offer will expire June **st however my account was charge **.** and I would like to be refunded because that Groupon was not used due to the reason I have given you.. My name is Patricia Moss ,address **** Blue Hills Rd. K.C. Mo.
GetHuman-mosspat did not yet indicate what Groupon should do to make this right.
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