I bought a groupon for river and trails outfitters, to be used this weekend for a birth...

GetHuman740280's customer service issue with Groupon from June 2018

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281 similar
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0 following
Help with my Groupon issue
GetHuman740280's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman740280 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman740280 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman740280's own words
I bought a groupon for river and trails outfitters, to be used this weekend for a birthday, but the place said it is closed for the wknd due to high waters. I’d like a refund.
GetHuman740280 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman740280 fixed the problem
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Groupon

Customer service issue
Reported by GetHuman740280
Jun 1st, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 281 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman740280 started working on this issue
Jun 1st, 2018 9:07pm
GetHuman740280 indicated the issue is not fixed yet.
Jun 2nd, 2018 6:19pm
GetHuman740280 indicated the issue is not fixed yet.
Jun 4th, 2018 11:35pm