Why my order still processing? Thank

GetHuman739817's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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Name on account, Email on account, and Billing address
GetHuman739817's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman739817 will want to follow the link below to head to their help center. We will check on GetHuman739817 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman739817's own words:
The problem I ran into: Why my order still processing? Thank
I trust that Groupon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman739817
Jun 1st, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 195 others
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GetHuman739817 started working on this issue
Jun 1st 7:26pm
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Jun 1st 7:28pm