The AC company from the Groupon I bought does not service my area. I need to cancel my order.

GetHuman-ortizcon's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-ortizcon may need:
Name on account, Email on account, and Billing address
GetHuman-ortizcon's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ortizcon will want to follow the link below to head to their help center. We will check on GetHuman-ortizcon later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-ortizcon's own words:
The problem I ran into: The AC company from the Groupon I bought does not service my area. I need to cancel my order.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-ortizcon
Jun 1st, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-ortizcon started working on this issue
Jun 1st 5:48pm