I will like to dispute this offered because the offer is not good for what was offered, for both gift and purchase. I want the both purchases to be cancelled and refunded back to my account.

GetHuman-zvera's customer service issue with Groupon from May 2018

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Help with my Groupon issue

GetHuman-zvera's next move: find and follow the right step-by-step guide.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zvera will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-zvera can let us know if they help or not.

What Do I Do If My Groupon Voucher Isn't Working?How do I find my Groupon purchase?How do I update my account info on Groupon?How do I change my Groupon order?What do I do if my Groupon is marked as delivered but the order never arrived?

If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center

If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.

Top Tip from another customer

Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.

The issue in GetHuman-zvera's own words

The same as it said on purchase. ... I purchased a Groupon offer for myself and as a gift. As I arrived to the location to use my Groupon it was to meet as a consultation to see if we were able to go forward with the Groupon and it was not going forward because it was costing a way more apart from what has said on the Groupon. I do need a refund.

But they don't thoroughly explain what is going to be added.

I want my refund, because I'm very unsatisfied.

I'm a new customer and expected to be as follow but when I got there she kept adding.

Tried calling Groupon to dispute it but no answer.

I have an issue with Groupon too

How GetHuman-zvera fixed the problem

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Groupon

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Customer service issue

Reported by GetHuman-zvera

May 31st, 2018 - 2y ago

I have an issue with Groupon too

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Seen by 18 customers so far

Similar issue to 625 others

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Timeline

GetHuman-zvera started working on this issue

May 31st, 2018 6:34pm

GetHuman-zvera indicated the issue is not fixed yet.

Jun 4th, 2018 7:17am

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