I bought a groupon for a smog check in San Diego. It was an urgent matter because DMV r...

GetHuman-xxxxxkar's customer service issue with Groupon from May 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-xxxxxkar's own words
I bought a groupon for a smog check in San Diego. It was an urgent matter because DMV required that in order to receive up to date registration sticker. I went to Smog Check place and said the machine which does smog checks didn't work and that it might take weeks for them to fix it. I would like a refund.
GetHuman-xxxxxkar did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-xxxxxkar
May 30th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman-xxxxxkar started working on this issue
May 30th 7:14pm