I no longer can attend this concert due to work, and would like to refund my tickets. A...

GetHuman-alyssaer's customer service issue with Groupon from May 2018

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The issue in GetHuman-alyssaer's own words
Refund tickets ... I no longer can attend this concert due to work, and would like to refund my tickets. As this concert is out of my state, and I did not realize it was at the Hollywood casino amphitheater in St. Louis, I thought it was the hollywood casino ampitheater in Chicago.
It is out of my state, Chicago has a hollywood casino amphitheater and I didn’t realize i chose the one in St. Louis.
I would like a refund on my tickets, I realize it is not within the two days of purchasing them. It was an honest mistake, as I misread the location.
I have been a customer of groupon for about * years... I have purchased quite a few things on here, and I never had issues. Any problem I had was able to be resolved.
I’ve tried the customer support, but it doesn’t help.
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Concert ticket
Customer service issue
Reported by GetHuman-alyssaer
May 30th, 2018 - 2y ago
I have an issue with Groupon too
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Seen by 4 customers so far
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GetHuman-alyssaer started working on this issue
May 30th, 2018 3:08pm