I no longer can attend this concert due to work, and would like to refund my tickets. A...

GetHuman-alyssaer's customer service issue with Groupon from May 2018

4 views | 458 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-alyssaer's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-alyssaer's own words
Refund tickets ... I no longer can attend this concert due to work, and would like to refund my tickets. As this concert is out of my state, and I did not realize it was at the Hollywood casino amphitheater in St. Louis, I thought it was the hollywood casino ampitheater in Chicago.
It is out of my state, Chicago has a hollywood casino amphitheater and I didn’t realize i chose the one in St. Louis.
I would like a refund on my tickets, I realize it is not within the two days of purchasing them. It was an honest mistake, as I misread the location.
I have been a customer of groupon for about * years... I have purchased quite a few things on here, and I never had issues. Any problem I had was able to be resolved.
I’ve tried the customer support, but it doesn’t help.
How GetHuman-alyssaer fixed the problem

We are waiting for GetHuman-alyssaer to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-alyssaer fixes it.
This email address isn't valid

Groupon

Concert ticket
Customer service issue
Reported by GetHuman-alyssaer
May 30th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 458 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-alyssaer started working on this issue
May 30th, 2018 3:08pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers