I purchased an activity on May **, **** using a **% off code. (**EXTRA) The code worke...

GetHuman-tripod_l's customer service issue with Groupon from May 2018

1 view
311 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-tripod_l's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tripod_l's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tripod_l will want to follow the link below to head to their help center. We will check on GetHuman-tripod_l later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tripod_l may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-tripod_l's own words
I purchased an activity on May **, **** using a **% off code. (**EXTRA) The code worked however the purchase did not did not go through because my card on file had expired. I updated my payment info and went back to purchase. This time it went straight through to purchase but the code was not applied. So I canceled the order. THEN I tried to repurchase * and my purchase would not accept the code because they said I used the offer "too many times already". What!!! I never was able to apply the offer so how did I use it
GetHuman-tripod_l did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-tripod_l fixed the problem
We are waiting for GetHuman-tripod_l to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-tripod_l fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tripod_l
May 29th, 2018 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 311 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tripod_l started working on this issue
May 29th 8:28pm