I purchased an activity on May **, **** using a **% off code. (**EXTRA) The code worke...

GetHuman-tripod_l's customer service issue with Groupon from May 2018

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Help with my Groupon issue
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Name on account, Email on account, and Billing address
GetHuman-tripod_l's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tripod_l will want to follow the link below to head to their help center. We will check on GetHuman-tripod_l later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-tripod_l's own words:
I purchased an activity on May **, **** using a **% off code. (**EXTRA) The code worked however the purchase did not did not go through because my card on file had expired. I updated my payment info and went back to purchase. This time it went straight through to purchase but the code was not applied. So I canceled the order. THEN I tried to repurchase * and my purchase would not accept the code because they said I used the offer "too many times already". What!!! I never was able to apply the offer so how did I use it
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-tripod_l
May 29th, 2018 - 2 mons ago
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GetHuman-tripod_l started working on this issue
May 29th 8:28pm