I purchased a Groupon as a gift and my husband did as well at chriprotal for a massage...

GetHuman-katotara's customer service issue with Groupon from May 2018

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Help with my Groupon issue
GetHuman-katotara's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-katotara will want to follow the link below to head to their help center. We will check on GetHuman-katotara later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-katotara's own words
I purchased a Groupon as a gift and my husband did as well at chriprotal for a massage. I called the girl stated no appointments for * months so I stayed ok than she hung up on me. I tried calling back no answer I called back the next day multiple times no answer.*Similar thing happened to my sister and nobody ever answered.*I would like mine and my husbands refunded *My husbands email is bobbykato@ Gmail.com he gifted to Tara Kato *Katotara@ gmail. Com also gifted to *Ashley Jarbo.
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Groupon

Customer service issue
Reported by GetHuman-katotara
May 29th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 6 customers so far
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Timeline
GetHuman-katotara started working on this issue
May 29th, 2018 8:14pm
GetHuman-katotara indicated the issue is not fixed yet.
May 29th, 2018 9:47pm
GetHuman-katotara indicated the issue is not fixed yet.
May 30th, 2018 11:44am