Company that I bought the groupon for doesn't exist!
GetHuman-vcakebak's customer service issue with Groupon from May 2018
Help with my Groupon issue
GetHuman-vcakebak's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vcakebak will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-vcakebak can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-vcakebak's own words
On May **th I purchased a groupon for a Mani-Pedi at the Nail Bar nail salon and spa, *** North Church St., Lexington, SC. $** for $**. This place does not exist! The phone number that is listed is ***-***-****, is answered by a lady who says it is not the nail bar. Please advise me as to what I need to do to get my money put back to my credit card? Thank you, Vickie Dooley
Add money back to my credit card account.
I checked with my credit card company, and that amount has not been charged on my account yet. As long as it doesn't get charged, I am OK with that. If it does get charged, I would want the money to be added back to my account.
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