Company that I bought the groupon for doesn't exist!

GetHuman-vcakebak's customer service issue with Groupon from May 2018

9 views | 255 similar | 0 following
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vcakebak will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-vcakebak can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-vcakebak's own words
On May **th I purchased a groupon for a Mani-Pedi at the Nail Bar nail salon and spa, *** North Church St., Lexington, SC. $** for $**. This place does not exist! The phone number that is listed is ***-***-****, is answered by a lady who says it is not the nail bar. Please advise me as to what I need to do to get my money put back to my credit card? Thank you, Vickie Dooley
Add money back to my credit card account.
I checked with my credit card company, and that amount has not been charged on my account yet. As long as it doesn't get charged, I am OK with that. If it does get charged, I would want the money to be added back to my account.
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Groupon

Customer service issue
Reported by GetHuman-vcakebak
May 29th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 255 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-vcakebak started working on this issue
May 29th, 2018 5:39pm
GetHuman-vcakebak indicated the issue is not fixed yet.
May 30th, 2018 1:10am
GetHuman-vcakebak shared this issue with your circles on Google+
May 30th, 2018 1:15am
GetHuman-vcakebak indicated the issue is not fixed yet.
May 30th, 2018 2:09am
GetHuman-vcakebak shared this issue with your circles on Google+
May 30th, 2018 2:09am
GetHuman-vcakebak indicated the issue is not fixed yet.
Jun 2nd, 2018 9:10pm
GetHuman-vcakebak indicated the issue is not fixed yet.
Jun 2nd, 2018 9:20pm