I purchased a groupon as a gift. We have tried to contact the provider multiple times o...

GetHuman-bconte's customer service issue with Groupon from May 2018

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Help with my Groupon issue
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GetHuman-bconte's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bconte will want to follow the link below to head to their help center. We will check on GetHuman-bconte later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bconte's own words
I purchased a groupon as a gift. We have tried to contact the provider multiple times over the past two weeks and they have not gotten back to us. We would like a refund
GetHuman-bconte did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-bconte fixed the problem
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Groupon

Customer service issue
Reported by GetHuman-bconte
May 29th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 178 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-bconte started working on this issue
May 29th 7:35pm