I went back to the salon to have my poor color job fixed. Instead of coloring my “untouched” white roots to match my beautiful red hair, she colored my entire hair brown. It looks awful. I no longer have my beautiful red hair. When I told her how upset I was she said, “well you wanted it darker”. I kept telling her it was my roots that needed to be colored, darker ( since they were white), not the rest of my hair. I will never go back to this salon and will not recommend it to Others!!!

GetHuman724105's customer service issue with Groupon from May 2018

10 views
 | 
173 similar
 | 
0 following
Help with my Groupon issue
GetHuman724105's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman724105 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman724105 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman724105's own words
I wanted a haircut and to have my roots colored to match the color on the rest of my hair. ... I had a Groupon for a cut and single process color. When I returned home I saw that my roots were still white and not colored. I paid $** for a VERYpoor job. What can You do to help me?
She did not listen to me. The first time she just put some red color through my hair, but did NOT touch up my roots, so they remained white. I went back this morning, explained my problem, and when she finished coloring my hair I saw that she colored my entire head brown!!! This is not my hair color.
I will NEVER gobackhere and will NOT recommend this salon to anyone!
I expected her to listen to me. The first time she colored my hair I expected her to color the roots red too, and not leave them uncolored. When I went back, I expected her to just touch up my roots, not to color my entire head brown!
I am stuck with this for now, but plans to go back to my former hairdresser to have my color fixed!! No more groupons for me. I just wasted my money and my time!
I have an issue with Groupon too
How GetHuman724105 fixed the problem
We are waiting for GetHuman724105 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman724105 fixes it.
This email address isn't valid

Groupon

Haircut and single process color
Customer service issue
Reported by GetHuman724105
May 28th, 2018 - 2y ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 173 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman724105 started working on this issue
May 28th, 2018 3:10am
GetHuman724105 indicated the issue is not fixed yet.
May 28th, 2018 1:50pm
GetHuman724105 indicated the issue is not fixed yet.
May 29th, 2018 1:41pm
GetHuman724105 indicated the issue is not fixed yet.
May 30th, 2018 4:30pm
GetHuman724105 indicated the issue is not fixed yet.
May 30th, 2018 4:48pm
GetHuman724105 indicated the issue is not fixed yet.
May 30th, 2018 4:49pm