I called to make an appointment for my groupon couple’s massage and the receptionist to...

GetHuman-azizah's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-azizah's own words
I called to make an appointment for my groupon couple’s massage and the receptionist told me they only had a certain amount of group on bookings. This information was not made available on your website which is very unfortunate. I think this is basic information that you should let people know. I’ve been misinformed and would like a refund.
GetHuman-azizah did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-azizah
May 27th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
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Timeline
GetHuman-azizah started working on this issue
May 27th 5:44pm