I bought a Groupon for a Keratin Smoothing Treatment and had a horrible experience with...

GetHuman-sheidara's customer service issue with Groupon from May 2018

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The issue in GetHuman-sheidara's own words
I bought a Groupon for a Keratin Smoothing Treatment and had a horrible experience with the salon owners as well as the actual product. *I was charged an extra $***.** at the end of the treatment which was already very upsetting, but what is worse is that I have washed my hair after the two days time they told me and it is not smooth. I have done a Keratin treatment before and it should be silky smooth after shampoo but my hair is not smooth and I still have to blow dry and straighten and it still is not keratin smooth. The product is horrible I am so disappointed as I paid over $***.** and it is not even a Keratin treatment. I would like a refund for this horrible service.
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Groupon

Customer service issue
Reported by GetHuman-sheidara
May 27th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 12 customers so far
Similar issue to 309 others
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GetHuman-sheidara started working on this issue
May 27th 2:29pm
GetHuman-sheidara indicated the issue is not fixed yet.
May 30th 3:35pm