I purchased a Groupon voucher for a hotel in Washington DC. I live in New Jersey and th...
GetHuman722703's customer service issue with Groupon from May 2018
Help with my Groupon issue
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GetHuman722703's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman722703 will want to follow the link below to head to their help center. We will check on GetHuman722703 later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman722703's own words
I purchased a Groupon voucher for a hotel in Washington DC. I live in New Jersey and there is a flash flood warning in DC. I do not feel comfortable or safe driving out there in this weather. I would like to reschedule the visit but if I have to cancel and repurchase another voucher, I will be fine with that. I just do not want to pay double and lose the money I already paid. Please, someone contact me as soon as possible. ***-***-****.
GetHuman722703 did not yet indicate what Groupon should do to make this right.
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