I ordered a TV wall mount and I did not receive the mount. As advertised it said ‘Play...

GetHuman722457's customer service issue with Groupon from May 2018

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The issue in GetHuman722457's own words
I ordered a TV wall mount and I did not receive the mount. As advertised it said ‘Play TV -full Motion Wall Mount and Single or double stand for **-** TV’s double stand. My understanding on this ad is a mount and single or double stand. Irregardless if I choose a double or single stand I will still receive a mount. I contacted customer support. I thought my question where satisfied and I even thanked Seraya. I need help regarding this matter.
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Groupon

Customer service issue
Reported by GetHuman722457
May 27th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 639 others
0 customers following this
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Timeline
GetHuman722457 started working on this issue
May 27th 8:33am
GetHuman722457 indicated the issue is not fixed yet.
May 28th 4:31pm
GetHuman722457 indicated the issue is not fixed yet.
May 28th 4:34pm
GetHuman722457 indicated the issue is not fixed yet.
Jun 7th 2:43pm
GetHuman722457 indicated the issue is not fixed yet.
Jun 7th 2:47pm
GetHuman722457 indicated the issue is not fixed yet.
Jun 7th 9:22pm