I ordered the * piece Olympia "TAO" hard-sided luggage.*I received the wrong order and...

GetHuman140031's customer service issue with Groupon from May 2018

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The issue in GetHuman140031's own words
I ordered the * piece Olympia "TAO" hard-sided luggage.*I received the wrong order and I want what I ordered. The live chat could not really help me. I have been a long time very good customer and what I ordered is what I want* not a different set. The "TAO" is polycarbonate, not ABS and that is what I want. Why I was sent the wrong luggage? I received the "Taurus" which I don't want. I was told by online chat I could return for credit the unwanted luggage but that doesn't solve my issue. I live ** minutes from Olympia luggage and would be fine with driving there to exchange luggage. What is the problem here? The luggage I ordered was displayed as available and I bought it. Whose bright idea was it to change my order to something else. I have now spent over * hrs trying to get this problem address. Check my purchase record and have someone who can help me call *** ***-****. Bobby Bartlett. today is ******* *:**pm
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Groupon

Customer service issue
Reported by GetHuman140031
May 27th, 2018 - 6 mons ago
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GetHuman140031 started working on this issue
May 27th 12:18am