I bought a coupon for Men's Brazilian Wax at Falls Church, Virginia. On Groupon, it tol...

GetHuman-tnsreddy's customer service issue with Groupon from May 2018

6 views | 216 similar | 0 following
Help with my Groupon issue
GetHuman-tnsreddy's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tnsreddy will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tnsreddy can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tnsreddy's own words
I bought a coupon for Men's Brazilian Wax at Falls Church, Virginia. On Groupon, it told us that we needed to book an appointment. We called there number many times and no one picked up the call. We thought that they were busy with customers so we let it go. We even checked on Groupon to see their store hours and they were open. So we went to that place and knocked on the door but no one responded or opened the door. Then we called one more time and finally they still didn't answer the call. Alot of our time was consumed and has been wasted due to searching through the internet, calling them multiple times, and going to that place with all of that traffic and paying tolls while going there and coming back, and gas money has been wasted. So overall, I lost my time and money. In fact, I still didn't use the coupon. I sincerely request for the money that I bought the coupon for. Thank you so much.

GetHuman-tnsreddy did not yet indicate what Groupon should do to make this right.

How GetHuman-tnsreddy fixed the problem

We are waiting for GetHuman-tnsreddy to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tnsreddy fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-tnsreddy
May 27th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 216 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-tnsreddy started working on this issue
May 27th, 2018 12:08am
GetHuman-tnsreddy indicated the issue is not fixed yet.
May 29th, 2018 12:09pm
GetHuman-tnsreddy indicated the issue is not fixed yet.
May 29th, 2018 12:10pm
GetHuman-tnsreddy indicated the issue is not fixed yet.
Jun 1st, 2018 8:57pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers