I bought a coupon for Men's Brazilian Wax at Falls Church, Virginia. On Groupon, it tol...

GetHuman-tnsreddy's customer service issue with Groupon from May 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tnsreddy will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tnsreddy can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tnsreddy's own words
I bought a coupon for Men's Brazilian Wax at Falls Church, Virginia. On Groupon, it told us that we needed to book an appointment. We called there number many times and no one picked up the call. We thought that they were busy with customers so we let it go. We even checked on Groupon to see their store hours and they were open. So we went to that place and knocked on the door but no one responded or opened the door. Then we called one more time and finally they still didn't answer the call. Alot of our time was consumed and has been wasted due to searching through the internet, calling them multiple times, and going to that place with all of that traffic and paying tolls while going there and coming back, and gas money has been wasted. So overall, I lost my time and money. In fact, I still didn't use the coupon. I sincerely request for the money that I bought the coupon for. Thank you so much.

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Customer service issue
Reported by GetHuman-tnsreddy
May 27th, 2018 - 5 years ago
Seen by 18 customers so far
Similar issue to 216 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-tnsreddy started working on this issue
May 27th, 2018 12:08am
GetHuman-tnsreddy indicated the issue is not fixed yet.
May 29th, 2018 12:09pm
GetHuman-tnsreddy indicated the issue is not fixed yet.
May 29th, 2018 12:10pm
GetHuman-tnsreddy indicated the issue is not fixed yet.
Jun 1st, 2018 8:57pm

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