Please refund the groupon that I can not use. I paid over $**

GetHuman-ebudrene's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ebudrene's own words
Exchange for a ticket and go on a tour immediately after we purchased two groupons. This is the only day we can go on a tour. We are in Chicago on a very short trip. ... I'm in Chicago for today only with my husband. I purchased two groupons for a rivery tour on Shoreline the voucher number **********The company refused to accept groupon today. My husband and I are in Chicago today only. We live in Biston area and are not coming to chicago again any time soon. Please refund the full amount.*Thank you , *E*****@***.com
They did not honor a groupon
Please refund the total cost of the groupon
For many many years
Yes, spoke with the cashier who was supposed to accept groupons and he spoke with the manager and manager told to contact groupon and tell groupon to refund the order.
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Groupon

River tour in Chicago on Shoreline Co
Customer service issue
Reported by GetHuman-ebudrene
May 26th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 137 others
0 customers following this
Items needed
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Timeline
GetHuman-ebudrene started working on this issue
May 26th 5:15pm
GetHuman-ebudrene indicated the issue is not fixed yet.
May 26th 6:29pm
GetHuman-ebudrene indicated the issue is not fixed yet.
May 26th 6:38pm
GetHuman-ebudrene indicated the issue is not fixed yet.
May 26th 6:40pm
GetHuman-ebudrene indicated the issue is not fixed yet.
May 26th 7:07pm
GetHuman-ebudrene indicated the issue is not fixed yet.
May 27th 6:47pm