I purchased "** minute Chicago Architecture Boat Tour for Four" since my family is in t...

GetHuman-parishda's customer service issue with Groupon from May 2018

264 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-parishda's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-parishda's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-parishda will want to follow the link below to head to their help center. We will check on GetHuman-parishda later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-parishda's own words
I purchased "** minute Chicago Architecture Boat Tour for Four" since my family is in town for my birthday. After pulling up the voucher and going to make a reservation with the voucher. We noticed that the only * times available for today were "Sold Out." Since this is my families last day here we have no use for the voucher and DID NOT redeem the voucher. I would like to have the money refunded to the card that purchased it, my mother used her card to buy it on my account as a Birthday present, and have the groupon on my account marked as cancelled*refunded. Thank you for your assistance.
GetHuman-parishda did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-parishda fixed the problem
We are waiting for GetHuman-parishda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-parishda fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-parishda
May 26th, 2018 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 264 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-parishda started working on this issue
May 26th, 2018 4:05pm