Hello, I purchased a Groupon to get my hair done. I paid **.** and it was taken out of...

GetHuman719200's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman719200's own words
Get my hair done ... Hello, I purchased a Groupon to get my hair done. I paid **.** and it was taken out of my bank account. I called, made the appointment weeks ago. Today, when I went to go into my appointment for my hair, I was informed that the lady who deals with the groupon customers no longer works there and they do NOT honor the groupon app any more. I was never notified of this nor was I refunded my $**.** from Groupon. I would like to be refunded, please. Thank you
I want my money back!
GetHuman719200 did not yet indicate what Groupon should do to make this right.
I've been a customer for years now. I expected Groupon to
I have an issue with Groupon too
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Groupon

Hair
Customer service issue
Reported by GetHuman719200
May 25th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 34 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman719200 started working on this issue
May 25th 9:18pm
GetHuman719200 indicated the issue is not fixed yet.
May 26th 1:23pm