I would like a refund. First I received an email saying that my order didn’t go through...

GetHuman594276's customer service issue with Groupon from May 2018

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GetHuman594276's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman594276 will want to follow the link below to head to their help center. We will check on GetHuman594276 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman594276's own words
I would like a refund. First I received an email saying that my order didn’t go through so I re-booked the activity I purchased. But when I checked my bank account it shows that i was charged for the previous activity that the email said wasn’t complete. So I would like that refund. Second I have an service animal with me but the people there told me I had to leave because I couldn’t have her there with me. So I was very frustrated and had to leave. I would like this refunded as well considering that I didn’t even get to participate in the activity I purchased.
GetHuman594276 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman594276
May 25th, 2018 - 6 mons ago
I have an issue with Groupon too
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Timeline
GetHuman594276 started working on this issue
May 25th 8:19pm