I am trying to find out about an order I did this morning and have chatted with several...
GetHuman-vporter's customer service issue with Groupon from May 2018
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I am trying to find out about an order I did this morning and have chatted with several people. I need a call back to talk to someone on the phone, please. I ordered traditional afternoon tea for two when I put in my credit card information it went through but it said that the voucher had to be used by June **, so I proceeded to get a refund because I will not be able to use this voucher until July *th. I followed through with the refund and the email for the refund came to my email address. Then a couple hours later I got the confirmation for the voucher of my purchase. So now I am wondering if the voucher is still there although I can't find it. Then I went back into Groupon and reread what it said about this event I want to get. From what I read it says the voucher is available for sale until June **, and it is to be used within ** days which is what I thought all along. So my question is two-fold. Is this voucher I ordered this morning still valid? If it is not if I repurchase this voucher am I right in thinking I can use this voucher for July *, ****, which I want to be able to do. This would be so much easier to look after over the phone.
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