I placed an order for a hot Swedish massage and facial for $** qty * you charged me twi...

GetHuman716370's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman716370's own words
I placed an order for a hot Swedish massage and facial for $** qty * you charged me twice for the same thing the second place to order was for a Himalayan salt massage at $** that's what I want you cannot be contacted by phone I think it's outrageous and you need to get back with me immediately or I'm reporting you to the Better Business Bureau and I'm cancelling orders orders I don't like bait and switch and I don't like the company that you can't speak to a real person or have a lot of chat that's ridiculous in the **st century really now
GetHuman716370 did not yet indicate what Groupon should do to make this right.
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How GetHuman716370 fixed the problem
Nasty email
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Groupon

Customer service issue
Reported by GetHuman716370
May 25th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 210 others
0 customers following this
Items needed
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Timeline
GetHuman716370 started working on this issue
May 25th 12:35am
GetHuman716370 shared this issue with friends on Facebook
May 25th 12:35am
GetHuman716370 confirmed the issue is fixed. Hooray!
May 26th 10:49am
GetHuman716370 confirmed the issue is fixed. Hooray!
May 26th 10:49am