I'm confused. I bought a * facial package from "Your skin & I" and have found it very c...

GetHuman-robinlfa's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman-robinlfa's own words
I'm confused. I bought a * facial package from "Your skin & I" and have found it very challenging to schedule an appointment with the owner of the salon... now I'm looking up my account and it says the charge was "refunded"??? How, why, and when did that happen?!*In addition, I tried to switch an expiring coupon for Rising Lotus Yoga to something else, but some how I ended up with an additional week to use it and now that week is up - so what happened to that $ I paid?
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Groupon

Customer service issue
Reported by GetHuman-robinlfa
May 23rd, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 475 others
0 customers following this
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Timeline
GetHuman-robinlfa started working on this issue
May 23rd 8:28pm
GetHuman-robinlfa indicated the issue is not fixed yet.
May 24th 1:00am
GetHuman-robinlfa indicated the issue is not fixed yet.
May 24th 9:29pm